RIMA - Raya Insurance Monitoring Application

RIMA is Bank Raya's digital dashboard for insurance in credit operations. It links insurance monitoring to each loan, so default risk and expiring claims stay visible instead of slipping through.

Story

RIMA is the system Bank Raya uses to manage insurance across its credit operations. This improvement project added new features and refined existing functions. The new Manual Claim feature lets makers submit claims by uploading documents manually, matching operational needs and insurance company requirements. The new Manual Closing feature supports insurance closure requests through manual document upload so administration becomes more structured. The Claim feature pulls data automatically from the system, so claim information appears and is processed without manual entry; it covers the insurance payout flow. The Loan feature was refined to show and access claim documents linked to loan data, improving monitoring and traceability.

Contribution

• · Built the Manual Claim feature UI for document-based claim submission by makers, aligned with insurance company requirements.
• · Built the Manual Closing feature UI for structured insurance closure requests via manual document upload.
• · Developed the Claim feature view with automatic data integration from the system, covering the insurance payout flow.
• · Refined the Loan feature to display and open claim documents tied to loan data for easier monitoring and tracing.

Impact

RIMA gives the Credit Operations Division (COP) one view of insurance monitoring across all work units, so partner insurance products are used consistently. It cuts the risk of unmonitored defaults and expired claims in Bank Raya's credit operations.